Robert Besser
19 Sep 2023, 22:04 GMT+10
LAS VEGAS, NEVADA: A persistent error caused by a cybersecurity breach occurred in the casino rewards accounts of MGM Resorts International loyalty members on September 10.
After the attacks, hackers could make unauthorized transactions on the saved cards of members.
MGM Resorts, the largest casino operator in Las Vegas, said the incident began last weekend and affected reservations and casino floors in Las Vegas and other states.
They also caused video slot machines to shut down, and some customers said their hotel room cards were not working.
The situation entered its sixth day on September 15, with booking capacities still down and MGM Resorts offering penalty-free room cancelations through September 17.
MGM spokesperson Brian Ahern declined to comment when asked about the incident, including what information had been compromised in the breach.
The same week, the world's largest casino owner, Caesars Entertainment, also said it had been hit by a cybersecurity attack.
While its casino and hotel computer operations were not disrupted, it could not confirm that the attack compromised personal information about tens of millions of its customers, it added.
Yoohwan Kim, a computer science professor at the University of Nevada, Las Vegas, said, "When people think about security, they are thinking about the really big super-computers, firewalls, a lot of security systems."
"Casino giants like MGM Resorts and Caesars are protected by sophisticated and expensive security operations. But no system is perfect," he added.
The hacks may have been carried out as a "socially engineered attack," meaning the hackers used phone calls, text messages or phishing emails to breach the system, said Tony Anscombe, chief security official with the San Diego-based cybersecurity company ESET.
"Security is only as good as the weakest link, and unfortunately, as in many cyberattacks, human behavior is the method used by cybercriminals to gain access to a company's crown jewels," he stressed.
It has not been officially confirmed whether either of the affected companies paid a ransom to the hackers.
Get a daily dose of Dallas Sun news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Dallas Sun.
More InformationSEOUL, South Korea: Thousands of South Korean educators and school staff gathered in Seoul over the weekend to demand increased ...
WARSAW, Poland: As part of European Union (EU) sanctions imposed against Russia over its invasion of Ukraine, Poland banned all ...
MONTGOMERY, Alabama: Last week, Alabama's school chief, Superintendent Eric Mackey, said that under new reading benchmarks to move to fourth ...
WASHINGTON D.C.: Last week, the Federal Reserve said its losses surpassed the US$100 billion mark and will likely continue to ...
ARLINGTON, Virginia: This week, the U.S. State Department approved the potential sale of drone-related munitions and other systems to Canada ...
BETHESDA, Maryland: This week, the US National Institutes of Health (NIH) said that it started early-stage human trials on FluMos-v2, ...
ANKARA, Turkey: During a meeting, Michael Evans, President of the Alibaba Group, told Turkish President Tayyip Erdogan that the Chinese ...
NEW YORK: This week, the Wall Street Journal (WSJ) reported that U.S. electric vehicle (EV) maker Tesla and Saudi Arabia ...
NEW YORK, New York - Interest rates could stay higher for longer, but there is the possibility of rate cuts ...
STOCKHOLM, Sweden: Days before the Riksbank, Sweden's central bank, is expected to again raise interest rates, the Swedish krona hit ...
NEW ORLEANS, Louisiana: As Midwest farmers prepare to harvest crops and send tons of grain downriver to the Gulf of ...
JAKARTA, INDONESIA: Government data released this week showed that as imports, such as raw materials and capital goods, declined more ...